Moving House?

Moving house? What your moving Company needs to know

What we The Smooth Mover as your moving company need to know from you to ensure a smooth move!  This information is over and above the basic information such as location and quantity.  The more we know the better we can prepare our staff and vehicles to ensure that your household removal is undertaken as effectively as possible.

  • What is the access to both locations like? Steep, flat, overhanging trees, Multiple steps to the address?
  • Is the old and new location a single or double story?
  • Do you have any unusually large or difficult items such as spa pools, pianos, side by side fridges, large outdoor furniture, trampoline or pot plants, these items may require more men or truck space.
  • Is your move a Settlement move? This can effect timings as delivery of your items to your new location is dependent on the time of day your settlement takes place.

For moves outside Auckland we do require a 50% deposit before your move date.

Notify The Smooth Mover as soon as possible if any details regarding your move change – for example the quantity of goods to be moved, destination, dates, settlement times, etc. Contact us on 0800363610 or

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