What to do on your moving day

What to do on your moving day, time saved equals money saved !.  Once again we will be adding to this list, we would like to include customer experiences such as what they found hard prior to our arrival or tips that they may want to share with others. Email us your suggestions

What to do on your moving day

  • Have a good breakfast!
  • Ensure that your driveway is clear of vehicles prior to our truck and staff arriving.  If you share a driveway make sure that your neighbours are notified well before your move day.
  • Either take your pets to kennels or friends, or ensure they are in a locked room during the removal.

What to do on your moving day

  • Be on hand when The Smooth Mover arrives, and throughout both the loading and unloading process.  If you can’t be there, make sure someone ca be there to direct the movers – or otherwise leave clear instructions.
  • Disconnect your washing machine (though we can do this for you if you don’t know how)
  • Fridges generally need to be emptied into chilly bins of all but lettuce and light/non-fragile items.  they will be tipped backwards diagonally for carrying.  Freezers ideally need to be emptied – though can often remain full, subject to weight and access – it may be required to remove baskets and replace in the truck, repeating at unload address.
  • Identify items that you will not be taking with you to our staff when they arrive.
  • Identify your ‘last minute box’ to our staff who will pack this last.
  • If you are moving from a storage unit we will need to meet you there.  Please bring access codes and keys.  If you prefer we can empty on your behalf.  These could be left with the storage facility or ideally dropped or posted to us in Albany.
  • Either take your pets to kennels or friends, or ensure they are in a locked room during the removal.
  • If you have time to do so, dismantle your bed(s) in advance of the move (but no problem if you can’t – we always come fully equipped with tools).
  • Wherever possible, make sure plant pots and holders are drained of excess water.  Plants cannot be stored in storage units, so may need to go elsewhere.
  • Once the load has been completed, make a final tour of your home.  See that nothing has been overlooked.

Preparing for your Furniture Removal

Preparing for a furniture removal ?

Our guide can save you hours in preparing for your home for your upcoming move.  We will be adding to this list regularly so stay posted!

  • Packing home contents can be very time consuming (especially the kitchen ), so start early, packing as much as you can. Leave out only the minimum amount of crockery etc that you can get by with, and pack the rest.
  • If you have enough notice before moving it is great to get the job done in a stress free way by packing 2 or 3 boxes a day/night so there is not rushing and panicking the week before your move.  The Smooth Mover will assist with small packs in conjunction with your furniture removal, so please ask when booking your move.  Alternatively consider employing the help of professional packers such as The Finishing Touch for your full home pack.
  • Keep entrances clear of boxes.  Try stacking into corners of each room, or have one bedroom reserved for all packed boxes, alternatively use your garage.  This will ultimately save you money if all your boxes are located in one area.
  • Take pictures and mirrors down, wrap and put them all in one place.
  • Remove headboards
  • Sell, give away, and dump anything that you no longer need or want.  Moving is the ideal time to have a clearout!  We may be able to sell furniture items on your behalf – either at reputable second hand furniture shops or via the Trade Me website. Storage is available for this service, if required.
  • Clean as you go, as rooms or cupboards are emptied.
  • As you pack, it’s great if you can create a pile in the garage or similar area on the ground floor.  This keeps your house uncluttered while you pack, and saves time during your move!
  • Keep ‘last minute’ things and other essentials (kettle, tea, coffee, snacks, medication, cleaning supplies etc) out and pack them last.  This box should also be loaded on the truck last or taken by car ready to come off first at your new property.
  • If disassembling furniture, tape screws, bolts, bed legs and other loose items to the underside of the furniture or place in the drawers of furniture items destined for the same room at your new property.  Make sure you bag screws etc first.
  • Disconnect your TV, check with your provider (eg Sky) for reconnection.
  • Have a good idea of where you want your furniture placed in the new property.  It can be handy to make a sketch of the floor plan of your new home to determine the placement of furnishings.

Moving House?

Moving house? What your moving Company needs to know

What we The Smooth Mover as your moving company need to know from you to ensure a smooth move!  This information is over and above the basic information such as location and quantity.  The more we know the better we can prepare our staff and vehicles to ensure that your household removal is undertaken as effectively as possible.

  • What is the access to both locations like? Steep, flat, overhanging trees, Multiple steps to the address?
  • Is the old and new location a single or double story?
  • Do you have any unusually large or difficult items such as spa pools, pianos, side by side fridges, large outdoor furniture, trampoline or pot plants, these items may require more men or truck space.
  • Is your move a Settlement move? This can effect timings as delivery of your items to your new location is dependent on the time of day your settlement takes place.

For moves outside Auckland we do require a 50% deposit before your move date.

Notify The Smooth Mover as soon as possible if any details regarding your move change – for example the quantity of goods to be moved, destination, dates, settlement times, etc. Contact us on 0800363610 or office@thesmoothmover.co.nz

moving company

Furniture Removal Insurance

Insurance for your furniture removal is included with the quoted rates, so it is over to you if you wish to take out a separate policy over and above what’s included. It may be worth checking with your home contents insurer, as some will cover a household move as a standard policy inclusion.

Our policy coverage is as follows:

  • Public Liability up to $2,000,000.
  • Carriers Liability up to $500,000 any one load (in the event of vehicle theft/fire/accident whilst loaded)
  • Carriers Liability up to $2,000 per unit of goods (ie. per item, or if packed together, per box, chest of drawers etc).

For Carriers Liability to take effect, we need to have been negligent. ie. existing/inherent damage is excluded, as is any damage resulting from factors outside our control (eg. falling through rotten deck while carrying your TV!).

Note: the Carriers Liability policy has a $750 excess, meaning that in the event of one item being damaged through our negligence, insurance often would not come into play. In such a scenario we would look to reach a settlement without an insurance claim. If items exceed $2,000 in value, or you require a more comprehensive cover, we strongly suggest you contact your own insurance company to arrange a separate policy to cover your move.  We do require any damage notification within 7 days of your completed move.

Having said all of this, we do take all appropriate care in handling your possessions, and maintain an extremely low incidence of damage.